Stop Managing Labor. Start Managing Turnaround.
Array's workforce performance system for rental car operations, fleet services, transportation hubs, and vehicle turnaround teams.
Most rental car and transportation operations are losing productivity they can't see.
Array connects individual performance to real turnaround data—so you can finally control output, not just headcount.
Rental Car & Transportation Productivity—Measured and Proven
2.7 → 5.1
Cars turned per hour at a global rental car operation—a ~90%+ productivity increase documented by Array (Array / Avis Fleet Engagement)
~40%
Unit cost reduction achieved in the same engagement by connecting worker performance to real fleet turnaround data (Array / Avis Fleet Engagement)
310%+
Driver task productivity increase at a major transportation operator—2.0 to 8.2 tasks per hour—making it the highest producing operation in the national network (Array / Lyft Engagement)
Built for Rental Car & Fleet Transportation Environments
If You're Running a Rental Car or Fleet Operation, You're Likely Dealing With This
Turnaround rate swings shift-to-shift—and you don't know why- Some team members turn cars twice as fast as others, but you can't quantify it
- Supervisors spend time managing inconsistency instead of driving throughput
- Labor costs rise without corresponding improvements in cars turned
- Seasonal volume spikes create staffing chaos just when fleet readiness matters most
This isn't a staffing problem. It's a visibility problem.
Rental Car Operations Run on a False Assumption
Rental Car Operations Run on a False Assumption
You're managing labor as if shifts equal cars turned.
They don't—and that gap is costing you every rotation.
The Assumption
You pay for hours →
Hours turn cars
The Reality
Cars turned per hour varies dramatically by individual
Same wage ≠ same turnaround rate
Variability is hidden inside your fleet team
The Consequence
Vehicles sit idle, burning revenue
Missed customer readiness commitments
Supervisor scramble and overtime spikes
The Real Problem: You Can't See Worker-Level Turnaround Rate
You track every vehicle in your fleet precisely—but not the people servicing them.
Fleet operations are optimized for:
Vehicle availability and utilization
Fleet status and readiness
Reservation fulfillment rates
But not for:
Individual turnaround performance
Worker-level output variance
Shift-by-shift productivity control
Result:
There is no clear link between individual effort and cars turned—so performance can't be controlled.
If you can't measure it, you can't improve it.
A New System for Rental Car & Transportation Performance
A New System for Rental Car & Transportation Performance
Array gives you visibility and control over worker-level turnaround rate.
We don't supply labor. We build performance systems.
Talent
Precision-fit workers selected for turnaround output
Technology
Real-time work and performance data by worker and shift
Operations
On-site coordination tied to fleet readiness targets
Turnaround rate—not headcount—becomes the unit of management.
How We Drive Rental Car & Transportation Performance
Identify
Find High-Turnaround Talent
We don't just fill roles—we identify individuals with the highest turnaround potential using behavioral data and precision-fit assessment built for fleet service environments.
Amplify
Increase Vehicles Turned Per Shift
We align incentives, real-time feedback, and coaching to drive measurable improvements in cars turned per worker, per shift—rewarding output, not just attendance.
Coordinate
Ensure Predictable Fleet Readiness
We orchestrate scheduling, workflows, and on-site management to eliminate the variability that causes idle vehicles, missed reservations, and overtime spikes.
Technology That Actually Changes Outcomes
Most systems track vehicles. Array improves the people servicing them.
- Real-time turnaround visibility by worker and shift
- Individual output tracking across clean, inspect, and stage
- Dynamic goals and performance-based rewards
- Integrated workforce management from hire to fleet floor
Technology amplifies people—it doesn't replace them.
Why Traditional Approaches Fall Short
Approach | Limitation | Array |
|---|---|---|
Staffing agency | Supplies bodies, not turnaround rate | Controls talent + system + execution |
Fleet software / WMS | Tracks vehicles, not worker output | |
Internal ops team | Lacks real-time worker-level visibility |
Rental Car & Transportation Performance Is a System Problem
When you connect worker → shift → vehicles turned,
You gain control over performance.
Until then, you're managing variability—not results.
Common Questions About Rental Car & Transportation Workforce Management
It means connecting individual worker performance to real fleet data—vehicles turned per hour, rework rate, queue readiness—so operators can see, measure, and improve performance at the worker level. Array's Identify–Amplify–Coordinate system does this: sourcing high-turnaround talent, aligning incentives to measurable output, and coordinating on-site execution against live fleet readiness targets.
See What Your Fleet Operation Is Actually Producing
Get a clear view of output variability and performance opportunity across your rental car and transportation operation.